Scaling Up Works

Get the mix of performance and brand right and unlock a new phase of growth

The right mix of performance and brand marketing

It’s a puzzle that modern marketing departments struggle with time and time again.

This course includes everything you need to unlock the answer. Including frameworks, case studies, simple things to do with your own data, and ways to convince decision makers.

So if search is scoffing all of your spend, or your performance marketing isn’t performing, join us.


It’s for businesses of all sizes that sell online

The course takes the perspective of a young-ish business that’s grown with mostly performance marketing so far as its route into the issues. So it’s brilliant for scale ups.

But the learning is equally useful to bigger businesses, and people who work in media agencies.

89% of previous students said the course was immediately useful in their jobs.

It’ll teach you to put your money where the magic is.


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    5 modules
    3 x 20 mins each

    • Learn with Grace, whenever you like
    • Module video, handout, or audio
    • Evidence, frameworks, case studies
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    Each module has

    • Practical exercises using an example business
    • Find great strategies & sell them in
    • Solutions provided by video weekly
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    • Your questions answered by Grace
    • Working sessions with magic numbers
    • Chatty webinars with experts
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    Extra stuff

    • Bonus content for wider reading
    • Do tasks with your own data & get feedback
    • Assignment where you build a plan of action

Learn about the course modules:

  • 01. Start up strategies can only go so far

    Why the search and social alone won’t work for more growth forever

    In this module Grace introduces the moment when performance marketing can no longer drive fast growth, and explains it’s a normal point in the lifecycle of a growing online business.

    She introduces a very simple model and uses it to explain why this moment arrives, how to spot it in data, and what to do next - including demand building advertising and other solutions.

    Case studies are from ASOS, Airbnb, and eve sleep.

  • 02. Removing wastage in performance

    Rethinking performance marketing to release budget for other things

    This module sets out a plan of action to revisit the performance marketing budget and remove wastage. Grace begins by explaining why wastage arises and why the decision tools that performance marketers typically use don’t point out spend that’s no longer needed.

    As well as showing how to identify performance marketing that is appearing to people who were going to buy anyway, Grace shares magic numbers’ data on which types of online ads are most likely to drive growth.

  • 03. Good first steps in a new direction

    How to take first steps with big business marketing strategies

    Module 3 is about what to do as you first step away from only using performance marketing and start to add other elements to the mix. Grace begins by talking through how the first steps should be different depending on what you sell, and in particular, the purchase cycle, ticket price, and new-ness of your product.

    She then sets out achievable, successful, and low risk routes into beginning or scaling brand building. Case studies are Monzo, Bloom & Wild, and Habito.

  • 04. How much to spend and how to allocate it

    Deciding how much to spend and rules of thumb on how to spend it

    This module is packed full of magic numbers’ evidence, knowledge, and data on how online businesses can buy the right amount and the right type of media. Grace introduces a rule of thumb on budget size for maximum ROI and a free online tool for setting budgets for growth in a competitive market.

    She then goes on to outline new evidence on the best allocation of spend across long and short. And identifies the channels – both on and offline – that do each job well.

  • 05. Measurement and how to use it for change

    Measuring whether it worked and getting your initiatives implemented

    The final module is about measurement, and it’s organised around the principle that data and numbers are most useful if they bring about needed change. This only happens if the people that need to make decisions find the numbers convincing.

    Grace starts with research on how businesses make decisions to buy expensive things like media campaigns, outlines a range of simple and more complicated measurement techniques, and then introduces a framework for getting your initiatives agreed.

Learning Options

Engage with the module content
in the way that suits you

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    Module Video

    Click through
    short clips, or watch
    the full video

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    Module PDF

    Downloadable and printable content for those offline moments

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    Module audio

    Audio only, for if you’re on the go, or prefer to just listen

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    Module slide deck

    Look at all the charts in detail and use as a companion to audio

This cohort starts 15th October 2024 BOOK NOW

£1,250 + VAT

Scaling Up Works FAQs

If your question isn't here, no worries, email Imogen via [email protected]

Please also see general FAQs on the courses page

  • Is it only for "scale ups"?

    The course is for any business that sells online. It's useful for marketing people in agency and client-side roles.

    It's good for scale ups because it takes the perspective of a smaller business that's grown so far with performance marketing only. And shows how to change tack to maintain fast growth. If that's you, the course is bang on brief.

    But if that's not you, there's still a lot that's useful to learn because the same issues apply in bigger businesses and shifting your point of view temporarily helps as you learn new ways to think.

  • Is it for performance marketing people?

    Yes - especially if you're curious about other types of marketing, or if you've ever reached the point where performance tools don't work as well as they used to.

  • Does it teach performance marketing?

    Nope. If that's your need, there's a lot of great training available out there from reputable people and training organisations.

    This course assumes that you know a little bit about performance and puts it in its wider context alongside other types of marketing.

  • Surely it's not performance vs. brand, but both?

    Gold star for a great question, you're right.

    This course explains why, because it shows that both work better with the other in place. There are interaction effects - brand building makes performance marketing work better and vice versa.

  • Does the course cover incrementality?

    Yes, absolutely. This is one of the key learning outcomes.

    So if you've heard this funny word, wondered what it meant, but never got a clear explanation, you're in the right place.

  • My boss doesn't believe in brand. Will this help?

    Yep. We completely understand where your boss is coming from and have lots of material to help him or her.

    Previous students have told us over and over again how they've reused the explainers, frameworks, case studies, and evidence in the course and seen the boss change their mind.

  • Does it cover measurement?


    We cover a lot of simple things you can do with your own data to see what's working.

    And we also give you an introduction to more complex measurement techniques: including the problems with attribution and how MMM fixes them.

  • Will I need to pay for analytics to use the course?

    No, not at all.

    We do cover what paid for analytics contributes, but there's also a LOT of options for businesses where that isn't on the cards.

  • Is there new stuff? Evidence, benchmarks etc?

    Hell yeah.

    Want to know which online choices are typically best for growth? We share magic numbers' experience.

    Want a rule of thumb for budget size for maximum ROI? You got it.

    Want a starter media channel mix depending on your life stage? It's there.

    This course has got new stuff coming out of its ears.

  • What's the homework and assignment like?

    Each teaching module comes with a homework task that gets you to apply what you learnt in the module to an example business.

    You only need standard things like PowerPoint and Excel (or equivalent) and it shouldn't take more than 45 mins. Tashan takes you through the answers in his weekly video.

    At the end of the course you bring all of the homework learning together into a plan of action for the example business, you submit this and we mark it!

  • What if I'm in FMCG or CPG?

    This course isn't for you.

    Our data works course might be of interest though, the example business in the homework there is an FMCG/CPG, and the course covers lots of useful things you can do with data.

  • Do you have a one-pager I can download?

    To download a copy of our one-pager for our courses please click here.

    *You may need to right-click 'save as' to download.

  • Can I balance this with work?

    Yes! There are 5 weeks of learning with a minimum demand of 1 hour 30 minutes per week, with optional live sessions.


  • Can I spread the cost?

    You can pay with Klarna, spreading the total cost across 3 payments over time.
    There is the initial payment when you book, followed by 2 payments in 30 and 60 days after completing the check out process.

    Right click to open in new tab here to sign up and spread the cost.

    Once you have signed up, a member of the team will be in touch to get you onboarded to the learning platform.

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